I have been working in several countries in leading companies from different industries, applying Lean Methodologies and designing management systems. During this time I worked with several consulting companies and I noticed that most consultant groups were inflexible and did not take into account the specific needs of the business and did not deliver a complete solution.
I created Leanop to have a different philosophy:
We first listen to the customer defining what value is under his perspective, not limiting to the use of the traditional definition of value.
We focus not only in waste (Muda), but also in variability (Mura) and overburdening (Muri), we drive improvements in quality, productivity, but always taken into account the well being of all the workers.
We focus in transferring knowledge and in creating cultures that will drive improvements systemically and autonomously .
We Involve all the organization in the beginning of the initiative making this part of our approach, avoiding departments to feel discriminated against others and improving the communications and collaboration between them.
We put our focus not only in advance methodologies but also in getting the basics done in all the departments.
We take into account the specific business needs of our customers, “we don’t do projects for the sake of applying a flavor of the month”
“We are committed to design and implement operations management systems by transferring competences to our customers. Leading to an evolution of their company culture and driving sustainable increases in the performance of their business.”
The business needs are interconnected with processes and people. It is unanimous among managers that their biggest challenge is not related to the processes but the people, and this is the great differentiating factor between organizations. It is essential to create a company culture that focuses on people.
Many Lean implementations focus too much on the technical component completely forgetting the management, this makes implementations unsustainable and without focus on changing the culture in which the improvement is responsibility of all.
Learn how to improve the flow in an office environment, leading to substantial improvements in service level and processes balance.
Kiyoshi Suzaki is president of The EucalyptusGroup, at Pacific Palisades, California. He is a consultant recognized all over the world, working on operational competitiveness in several companies. Apart consulting, Suzaki teaches at some of the main universities, belongs to the board of directors of several american companies and it’s adviser for the Japan Technology Transfer Association. Kiyoshi Suzaki helped, as a consultant, several companies consisting in Fortune 500 improving their operations and to produce quicker, cheaper, better and safer.
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